FAQ

WHERE/HOW DO I PICKUP THE VEHICLE?

When booking the car on the Turo platform, you will have the option to  either pickup the vehicle from our secure location, the RDU airport, or custom delivery location.  Picking the car up from our secure location is FREE. Our secure location is located 5 miles (8 minute drive) from the Raleigh-Durham International Airport. A $65 fee is charged if you choose the option to pickup from the airport.  However, if you book for 7+ consecutive days, airport pickup is FREE. More pickup/drop-off instructions are provided after booking a trip.

HOW DOES INSURANCE WORK? DO I NEED TURO INSURANCE OR PERSONAL INSURANCE?

You don’t need personal insurance coverage if you book a trip with a protection plan made available via Turo. If you do have insurance, Turo's liability insurance provider* will supplement your personal coverage. Depending on the protection plan you select, liability coverage is up to $750,000 in the US.

Per Turo, Unless you’re confident that your personal insurance will cover you, they strongly advise that you select a protection plan when booking your trip. Some insurance companies exclude coverage for peer-to-peer car sharing. And your credit card company may not provide coverage for a Turo trip. It’s best to check with your insurer or your broker before making your decision. More information on insurance can be found on the Turo platform.

HOW MUCH IS A RENTAL?

Our prices will be AFFORDABLE and very competitive in comparison to other Turo hosts. All prices  for each vehicle can be found on the Turo platform.

HOW DO PAYMENTS WORK?

All payments are handled through Turo. We never see your credit card payment info or other fees that Turo charges you.